Asheville’s broken water system took one step closer to repair as crews were able to connect a 36-inch bypass line at the North Fork Reservoir. The move allowed officials to begin pressurizing water into the system.

North Fork Reservoir work on October 9, 2024.(City of Asheville)

The water is bypassing the filtration facility, so customers should expect it to be cloudly and to contain sediment. All households in the area remain under the directive to boil water vigorously for at least one minute before ingesting.

Because the water from North Fork will mix with water from the functioning Mills River facility, all customers should boil water before consumption.

People with access to bottled water are encouraged to use it in lieu of tap water for drinking and brushing teeth.

Find answers to additional water questions in this FAQ.