The United States Postal Service is resuming service to many routes in Western North Carolina, according to a statement released by the agency late Tuesday.
“Significant work” remains in order to “deliver a backlog of mail and packages and reopen routes in the areas hit hardest by Hurricane Helene,” the statement said.
Locations with ZIP Codes beginning in 286, 287, and 288 saw the most impact to service from the storm.
The Postal Service operates 838 facilities across the state. As of Monday, all USPS North Carolina processing facilities were operating.
Most retail and delivery units are also running but for those that remain inaccessible, USPS relocated operations to nearby units. Forty-four retail offices are operating on a cash only basis.
Thirty-five routes remain inoperable.
Mail sent to inaccessible addresses is being held at local post offices office until it is safe to deliver.
“We remain committed to delivering mail wherever it’s feasible and safe, constantly adjusting our operations for a swift restoration of services,” the statement said.
Find service alert updates here.
Individuals displaced by the storm should complete a change of address form.
Postal service employees will be on site to assist residents of temporary shelters with change of address forms and alternative mailing locations.
The following chart outlines retail and delivery points across the three most impacted ZIP codes in North Carolina:
RETAIL AND DELIVERY OPERATIONS BY 3 DIGIT ZIP
(AS OF 10/7/2024)
3 DIGIT ZIP CODE
286
287
288
TOTAL
Total Offices
111
102
5
218
Offices Open for Retail
105
87
3
195
Offices Closed for Retail
6
15
0
21
% Offices Closed
5%
15%
0%
10%
Total Street Deliveries
298,491
285,640
75,858
659,989
Deliveries made (projection)
295,880
247,040
68,358
611,278
Deliveries Not Made (projection)
2,611
38,600
7,500
48,711
% Deliveries not made (projection)
1%
15%
10%
7%
Number of PO Boxes
28,006
40,856
1,296
70,158
# PO Boxes Unable to Deliver
1,290
452
0
1,742
% PO Boxes Impacted
5%
1%
0%
2%
Residents without home service can send and receive mail and packages to the following 21 mobile operations units:
USPS Mobile Operations Units in
North Carolina
Open as of 10/7/2024
CITY
ZIP CODE
ALEXANDER
28701
BARNARDSVILLE
28709
BAT CAVE
28710
CEDAR MOUNTAIN
28718
CHIMNEY ROCK
28720
CRESTON
28615
EDNEYVILLE
28727
FLEETWOOD
28626
GERTON
28735
GREEN MOUNTAIN
28740
HOT SPRINGS
28743
LANSING
28643
LINVILLE
28646
MARSHALL
28753
MICAVILLE
28755
MONTREAT
28757
NEWLAND
28657
PENLAND
28765
PLUMTREE
28664
ROSMAN
28772
SWANNANOA
28778